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Responsible Gaming

Gambling must stay fun

We want your time with us to be entertaining and we take our share of the responsibility for preventing problem gambling. Play for entertainment and never to make money. Do not chase your losses, set your own limits, take regular breaks and never stake more than you can afford to lose. Gambling should never get in the way of your daily responsibilities.

A quick self-check

Ask yourself whether gambling affects your work, causes arguments with family or friends, makes you return to win back losses, or has led you to borrow money. If you count on gambling to pay your way, or struggle to keep it within limits, and you answer yes to most of these questions, it is time to act.

Tools in your account

You can switch on limits in your profile at any time to keep your activity under control. If you need a short pause, a cooling-off period of 7 days is available.

Self-exclusion

Self-exclusion locks your account for at least 6 months, and during that time we send you no promotional material. You can turn it on in your account settings or ask our support team from your registered email address. A request by email takes effect within 24 hours, and from then on you cannot log in. We also recommend excluding yourself at any other gambling site where you hold an account.

Where to find help

Whenever you need support with gambling, you can turn to one of these organisations.

Protecting minors

Only players aged 18 or over, or the legal gambling age where they live, may play with us. Parents can help by protecting computers, phones and tablets with a password, never leaving a device unattended while logged in, keeping account details and cards out of reach, not saving passwords on the device and installing filtering software.

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